WHY Healthcare Organizations Should Outsource Their Coding Needs

As ICD-10 implementation draws near, the shortage of qualified medical coders will only become more prevalent. Outsourcing your medical coding is a solution that fits the needs of large hospital groups, standalone hospitals, large and small physician groups, and other healthcare organizations. It can result in zero coding backlogs, guaranteed quality, reduced cost, and no worries about coding resources or shortage-driven cost increases.

Below, MDofficeManager offers you the reasons why outsourcing makes sense for your organization.

·         Scalability

Recent estimates suggest the United States currently has 30 percent fewer medical coders than needed. Combine this shortage with the productivity losses created by ICD-10, and with the results being critical lost time and revenue, as well as denied claims due to incomplete or inaccurate coding.

Outsourcing to a team of highly experienced medical coders—those who understand ICD-9 and ICD-10 coding guidelines (as well as the coding platforms)—benefits coding managers in multiple ways. First, it enables them to support existing staff, reducing their workload. It also provides training, encouraging new professionals to join the field of medical coding.

In addition, with the abundance of offshore medical coders, this solution can fit the needs of large hospital groups, standalone hospitals, large and small physician groups, and other healthcare organizations.

 

·         High Security, HIPAA Compliant

While outsourced coding is a resource available to coding managers (that can eliminate coding backlog by utilizing a highly educated, cost-effective workforce), very real concerns about data security may cause hesitation.  Complete confidence in information security, HIPAA Compliance, and Disaster Recovery is essential to coding managers and is necessary in order to enable their ability to outsource a portion of their services. Our 256 bit SSL web portal provides the highest security level possible.

Our commitment to quality standards and information security is evidenced by the infrastructure in place to assure uninterrupted service in a secure information environment.

·         ICD-10 Experienced Coders

With changes in U.S. healthcare resulting in increasing costs – costs of medical insurance, changing coverage restrictions and allowances – as well as the revised ICD-10 codes, healthcare providers are rightfully concerned about the quality and accuracy of medical coding.

MDofficeManager has taken a proactive approach to assuring our medical coders are proficient in ICD-10 coding guidelines. Our approach to preparedness includes developing a training infrastructure that teaches ICD-10 coding guidelines to current and future coders, as well as on-going training, practice, monitoring, and feedback to assure our high-quality expectations are met.  Our coders have extensive medical record coding, HIPAA, and compliance training or review that assures retained accuracy standards. In addition, our medical coding quality assurance team monitors ongoing coder accuracy.

The specific coder preparedness initiative is developed in collaboration with the client.  It allows sufficient practice and leads to proficiency in medical coding according to the new guidelines.  Individual coder quality is monitored closely, and improvement initiatives are developed to assure coder proficiency within ICD-10 requirements.

At the core of the MDofficeManager Coding Service is the dedication to quality and the understanding of how these codes relate to reimbursement and claims payment.

 

·         Accelerate Cash Flow

Recent estimates suggest the United States currently has 30 percent fewer medical coders than needed. Combine this shortage with the productivity losses created by ICD-10, and the result is a “perfect storm” of lost time and revenue, as well as denied claims due to incomplete or inaccurate coding.

Complete and accurate medical coding requires the coder to be thoughtful and take the time to thoroughly review the record and coding guidelines as necessary to assure the coding captures all services provided.  Conversion from current ICD-9 to the upcoming ICD-10 coding system (expected to take place in October) leaves providers in a costly position.  A backlog of medical records needing to be coded may result in less revenue as the coders are caught between the goal of complete and accurate coding, the need to reduce the backlog, and the expectation to learn the new ICD-10 coding guidelines at the same time.

Multiple coding sites enable us to code while you sleep.  With our help, your organization essentially codes 24 hours a day.  Our outsourced coding teams code overnight while your on-site medical staff codes during regular business hours.  With our extensive network of highly-trained medical coders, we can provide you with cost-effective coding resources to ensure accurate and prompt payment.  Our goal is to improve the bottom line for our customers. Your success is our success.

With an abundance of medical coders, outsource coding with MDofficeManager is a solution that fits the needs of large hospital groups, standalone hospitals, large and small physician groups, and other healthcare organizations. It can result in zero coding backlogs, guaranteed quality, reduced cost, and no worries about coding resources or shortage-driven cost increases.

 

·         Dedicated Team of Medical Coders

We assign our customers a dedicated medical coding team to assure that, in addition to fundamental coding knowledge (reading medical records and applying coding guidelines), they learn and apply client-specific guidelines and procedures developed by the coding manager for implementation in his or her facility or practice.

Our dedicated team of medical coders quickly become familiar with the facility’s coding processes, services and associated providers.  The assigned coding operations team works very closely with the customer to ensure our processes and performances achieve their high-quality coding expectations.

 

·         Friendly, Client-Centric, US-Based Coding Company with Proven Results and ONE Point of Contact

MDofficeManager is both provider-tested and proven to closely monitor and assure policies, security, and operations for high-quality performance.  Outcomes have shown — outsourced medical coding provides a cost-effective, yet first-rate coding resource.  As managers struggle to meet the challenges of ICD-10 implementation, a coding backlog makes those challenges even more urgent to conquer.  Outsourced coding promotes a reduction in coding backlog and accelerates cash flow.  Outsourced coding also makes the initiation of staff education programs by coding managers possible, without the fear of developing a coding backlog.

This dedication to medical coding quality enables MDofficeManager’s clients the opportunity to continue to choose, with confidence, MDofficeManager’s Outsourced Coding that complements their coding efforts.

 

Suhas Gandhi,

Chief Technology Officer

Suhas Gandhi

MDOfficeManager

MDofficeManager, the leader in providing Medical Transcription Services, Medical Billing Services, Medical Coding Services, Business Transcription Services to hospitals.

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